Jeffbet Casino Privacy Policy
Who Controls Your Data
This policy explains how Jeffbet Casino handles personal information when you visit the site, open an account or play. The data controller is ProgressPlay Limited, Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta, which runs Jeffbet Casino under UK Gambling Commission licence 039335-R-319313-021 (account number 39335). Questions about your data can be sent to [email protected].
Information We Collect
When you register, we ask for your e-mail address, phone number, full name, date of birth, gender and home address. To meet the conditions of our licence, we also collect verification documents before a withdrawal is approved: photo ID, proof of address and proof of payment. Payment records cover deposits, withdrawals and the methods you use. We also keep a record of your gameplay, bonus activity, safer gambling settings and messages you exchange with our support team.
Why We Use It
- To create and manage your account and process payments in GBP.
- To confirm your age and identity and prevent fraud and money laundering.
- To apply deposit limits, loss limits, reality checks, time-outs, self-exclusion and GAMSTOP checks.
- To answer support requests and send account notices.
- To send promotional messages, only where you have agreed to receive them.
We share data only where it is needed: with payment providers, identity verification services, game suppliers that run the games you play, and regulators or authorities when the law requires it.
Cookies
Jeffbet Casino uses essential cookies to keep you signed in and the site secure. With your consent, we also use analytics and marketing cookies to understand how the site is used. You can change your choice at any time through the cookie banner or your browser settings.
How Long We Keep Data
We store personal data for as long as your account is open and afterwards for the period required by our licence and anti-money laundering rules. Once that period ends, the data is deleted or anonymised.
Your Rights
Under UK GDPR you can ask for a copy of your data, request corrections, object to marketing, restrict or object to certain processing, and ask for deletion where we are not legally required to keep the information. You can also request your data in a portable format. To use any of these rights, write to [email protected]. If you are unhappy with our answer, you may complain to the Information Commissioner's Office.
Keeping Your Data Safe
Account access is protected by your password and e-mail confirmation, and we limit access to personal data to staff who need it for their work. Jeffbet Casino is only for players aged 18 and over. We may update this policy, and the latest version will always be published on this page.